Refund policy
At Thee Clothing Co., we want you to love what you ordered. If something isn't right, we're happy to help with an exchange.
We accept exchanges within 14 days of delivery for items that are:
- Unworn, unwashed, and in original condition
- Free of stains, odors, or damage
- In original packaging with tags attached
How to Request an Exchange To start an exchange, contact us at [tommy@theeclothingco.com] with your order number and the item(s) you'd like to exchange. We'll respond within 2–3 business days with next steps.
What We Exchange We exchange items for a different size or color of the same item, or a different item of the same value, subject to availability.
Non-Exchangeable Items The following items are final sale and not eligible for exchange:
- Sale or discounted items
- Hats and accessories (for hygiene reasons)
- Items marked as final sale at time of purchase
We Do Not Offer Refunds All sales are final with respect to monetary refunds. Exchanges are the only remedies available.
Shipping Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we are not responsible for lost returns. Exchange orders ship free.